SAVE FSU FOOTBALLTHE FAN SHOPBack to shop

Returns & refunds

Effective September 10, 2026.

Defective, damaged, or wrong item

If your item arrives damaged, has a printing or embroidery defect, or is different from what you ordered, contact shop support within 30 days of delivery. Include your order reference and clear photos of the issue. A qualifying item will be replaced at no extra charge. Do not send it back without instructions.

Check your size before ordering

Each item is made for your order. We do not offer size exchanges or returns for a change of mind. Compare your measurements with the guide for the specific shirt or hat before buying. Normal wear and damage after delivery are not covered.

Orders we cannot fulfill

If we cannot fulfill an order, we will cancel it and refund the amount paid, including the applicable shipping and sales tax, to the original payment method. Bank processing times vary.

Cancellations and delivery problems

Contact support as soon as possible if you need to change an address or cancel. Once production begins, we may be unable to change the order. If tracking stalls or a package does not arrive, contact us with your order reference so we can investigate with the fulfillment provider.

Contact

Contact shop support. Use the shop support form or reply to your order email. Please include your order reference.

Nothing in this policy limits rights that cannot be excluded under applicable law.